Crisis Management Training [A Half Day Intensive Course]

Master the basics of crisis management and learn proven strategies to minimize negative consequences

A recent study found that 69% of organizations experienced a crisis within the past five years. Given the severity and potential impact of crises, it's clear that they are an ongoing concern for businesses of all sizes and industries.
While crises can vary widely in nature, having a well-structured crisis management team and plan in place is crucial for mitigating their consequences.
This training will delve into the specifics of crisis management, helping participants differentiate between various types of crises and challenge their current risk management strategies.

3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100523   Information updated:

Crisis Management Training Goals

The purpose of the training is to learn about what kind of immediate response to take when a disaster or a crisis-related event.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

All Employees

Result of Crisis Management Training

  1. Understand the distinction between crisis management and risk management, and why having a plan in place is essential.
  2. Learn the structure of a crisis management manual and how to create one effectively.
  3. Grasp the importance of the escalation process and what is necessary to implement it successfully.

Training Objectives

1. Understanding the necessity of a crisis management plan

Having understood the types of crises that can occur within a company, trainees will consider how to create a crisis management manual and establish escalation procedures (like escalation rules) for when a crisis occurs.

2. Gaining a comprehensive understanding of crisis response

Trainees will understand what actions are necessary to take when a crisis occurs, enabling them to respond calmly and effectively.

3. Learn how to build an effective crisis management manual

Through practical exercises, trainees will learn how their company can effectively mitigate crisis situations.

Estimated Training Duration

3 hours (subject to change)

Crisis Management Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Understanding Crisis Management [Goal] Gain an understanding of crisis management and its general frameworks
  • [Icebreaker] What is Crisis Management
  • Crisis management fundamentals [Difference between crisis management and risk management.]
  • Overview of crisis management [Crisis management structure: Preparation phase, Response phase, Recovery phase.]
  • Things to be aware of to prevent a crisis effectively
  • Employee engagement in times of crisis
2. Preparation Phase [Goal] Learn about the key items to prepare before a crisis occurs
  • Hazard/Physical risk [Major categories of risks/Hazard risk types, What is necessary to consider when responding for all risks.]
  • Establish escalation rules [Example of the escalation rules, Risk escalation process, Necessity of speed prioritization.]
  • [Exercise] - Review the escalation rules at your current organization.
  • Create a crisis management manual [Key points to consider.]
  • [Short exercise] - Review the manual at your current company.
  • Overlapping hazard map.
3. Response Phase [Goal] Consider all the preparations and responses for natural disasters such as earthquakes, floods, etc.
  • Response process after a crisis occurs
  • Checking facts [Gather information method, Example of information gathering, Communicate the information to the stakeholders.]
  • Hold an emergency response meeting to develop strategies [Confirm the facts and losses, consider and implement response, Accept the crisis fact and announce it to others.]
  • [Activity] - Consider the company’s response during the crisis.
  • [Individual exercise] - Incorporate insights and actions.

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

  • The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
  • Last minute changes can be made with no additional charge.

Crisis Management Training Participant Requirements

No particular requirements

Area

Online and in-person training are available worldwide.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This page is about Crisis Management Training course planned for a single company. Please see below for other training courses and related training programs.

Training Information Summary Page

In-company training

Public Lectures

  • There are no public lectures at the moment.

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