Crisis Management Training 【Working through and Overcoming Crisis】

This training program is designed to help participants understand how to respond to a crisis that cannot be prevented. They will learn how to act quickly in response to crisis-leveled emergencies.

Respond to crises in a timely manner.

Who Benefits the Most

  • For those who want to learn how to make plans to deal with crises.
  • For those who want to learn how to move the business through and out of a crisis environment.
  • For those who want to learn how to approach and alleviate the potential impact of crises.
Lineup Overview Feature Curriculum

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Training in this category helps resolve further issues and concerns

Training Issue
  • Wanting to learn how to move the business through and out of a crisis environment such as natural disasters, global pandemics, etc.
  • Wanting to create standard operating procedures for emergencies and disasters for a company.
  • Wanting to establish crisis response strategies that do not lead to further accidents, incidents, or scandals.

Crisis Management Training Overview

This training is designed to help participants learn how to minimize the damage of a crisis by responding quickly and effectively.

Prepare for the unexpected

Crisis management is important for companies to consider in addition to compliance, harassment, and other risk management.Being prepared will help employees act calmly in unforeseen situations.

Protect the employees

Employees are considered an important asset to a company.Companies cannot prevent natural disasters from happening. However,they can take preventive measures to protect the employees.

For example, If a disaster occurs during work hours, companies can ensure employee safety by having evacuation plans ready in advance.

Protect the customers and the local communities.

It is also important for a company to be prepared to help the customers during a crisis.
Even though it can be difficult to plan all the possible scenarios beforehand, companies could always prepare emergency contact information or other emergency response SOPs to help calm down the customers.
It is also recommended to support the local community during a crisis as it leaves a positive impact on the society.

Features of Crisis Management Training

Reskill's Crisis Management Training has the following features.

Gain skills needed for unforeseen incidents

Unlike risk management training, crisis management training is about considering how to respond when a crisis actually happened.
By learning incident management (first response and action) and damage mitigation measures, participants will gain the necessary knowledge for their organization.

Case studies to increase awareness of a crisis

With case studies of crisis scenarios, it makes participants think about what they would do if it happened to their own organization or department, or if it occurred after hours, etc.It will increase their crisis awareness and prepare them for unforeseen crises that could happen in the future.

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Lineup of Crisis Management Training

Crisis Management Training

This training program is designed to help participants understand how to respond to a crisis that cannot be prevented. They will learn how to act quickly in response to crisis-leveled emergencies.

Training Course TitleTraining Duration
Crisis Management Training In-company Crisis Management Training [A Half Day Intensive Course] 3 hours
(Can be changed)

Risk Management Basics Training

This training is designed to help participants understand all the risks that an organization holds and learn how to create a response plan.

Training Course TitleTraining Duration
Risk Management Basics Training In-company Risk Management Training [Mitigating Risk, Securing Success] 4 hours
(Can be changed)

Training Curriculum

Here is an example of a curriculum for Crisis Management Training. Please use it as a reference for the flow of the training.

  1. 01Understanding Crisis Management

    Goal

    Gain an understanding of crisis management and its general frameworks

    • What is Crisis Management
    • Crisis management fundamentals
    • Overview of crisis management
    • Things to be aware of to prevent a crisis effectively
    • Employee engagement in times of crisis
  2. 02Preparation Phase

    Goal

    Learn about the key items to prepare before a crisis occurs

    • Hazard/Physical risk
    • Establish escalation rules
    • - Review the escalation rules at your current organization.
    • Create a crisis management manual
    • - Review the manual at your current company.
    • Overlapping hazard map.
  3. LASTResponse Phase

    Goal

    Consider all the preparations and responses for natural disasters such as earthquakes, floods, etc.

    • Response process after a crisis occurs
    • Checking facts
    • Hold an emergency response meeting to develop strategies
    • - Consider the company’s response during the crisis.
    • - Incorporate insights and actions.
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