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    Communication Training 【Build Positive Relationships】

    Improve communication skills that can be used as soon as tomorrow.

    Who Benefits the Most

    Young employees Mid-level employees Manager

    • Suitable for those who find it difficult to communicate and build relationships with new customers.
    • Recomended for those who wish to promote efficient business operations through smooth communication within the company.
    • Recommended for those who find it challenging to speak up and build up consensus in meetings.
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    Lineup Overview Feature Curriculum

    Information updated

    Training in this category helps resolve further issues and concerns

    Training Issue
    • Find it difficult to communicate with customers, make small talk, etc.
    • Stagnation of business operations due to inability to clearly communicate to coworkers.
    • Meetings are taking too long, leaving little time for other tasks.
    • To improve work efficiency and the work environment by strengthening communication.

    Communication Training Overview

    In this training category, participants will learn about the basic knowledge which is essential for achieving smooth communication in business situations that consist of people of various ages, genders, and positions.

    Features of Communication Training

    Reskill's Communication Training has the following features:

    An extensive training menu to meet specific needs

    We also offer training for those who are in contact with customers on a daily basis, as well as training to improve skills for smooth communication within the workplace, such as supervisor to employee, employee to supervisor, and so on.

    Immediately applicable practices for daily tasks

    Communication training is designed to be applied immediately in the workplace, and the curriculum includes a large number of work and scene-specific exercises.

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    Lineup of Communication Training

    Team Communication Training

    This training is designed to help improve communication within the workplace in order to facilitate smoother workflow. We provide training programs for different levels and communication scenarios.

    Training Course TitleTraining Duration
    Team Communication Training In-company Basic Communication Training [Building Good Human Relations] 6 hours
    (Can be changed)

    Facilitation Training

    This training is designed to help participants develop the skills to use meeting time efficiently and become important facilitators.

    Training Course TitleTraining Duration
    Facilitation Training In-company Basic Facilitation Training [Motivate your team] 6 hours
    (Can be changed)

    Assertive Communication Training

    This training aims to build positive relationships with coworkers by learning how to communicate in an assertive, yet respectful way.

    Training Course TitleTraining Duration
    Assertive Communication Training In-company Assertive Communication Training [Achieving Good Human Relations] 6 hours
    (Can be changed)
    Assertive Communication Training E-Learning Assertive Communication 37分

    Training Curriculum

    Here is an example of a curriculum for Communication Training. Please use it as a reference for the flow of the training.

    1. 01Assertive Communication Fundamentals

      Goal

      Understand the basics and necessity of assertive communication

      • Ice breaker - Current challenges.
      • What is assertive communication?
      • The benefits of being assertive.
      • Communication mindsets
      • Self assessment
      • Understand different types of communication
      • Key assertive communication skills

    2. 02Active Listening

      Goal

      Learn how to listen assertively to others

      • Active listening
      • Self-assessment exercise - “Are you good listener?”
      • Active listening skills
      • Basic active listening techniques
      • Questioning techniques
      • Group work - active listening practice.

    3. 03Assertive Speaking

      Goal

      Understand how to organize your thoughts and communicate them to others assertively

      • The importance of effective communication
      • DESC method
      • Use I-messages in communication
      • Exercise - Practicing I-Message/Exercise - Practicing the DESC method
      • Request/Convey different opinions
      • Case study - Communicate assertively with team members.
      • Preventing miscommunication

    4. 04Quality of Relationships

      Goal

      Learn how to interact with others to improve the quality of relationships

      • The importance of relationship quality
      • Strengthening relationships with team members
      • Mini task - Analyzing your team's relationship.
      • Strengthening relationships with team members for managers
      • Exercise - Applying the knowledge you have gained to your own team.

    5. LASTPracticing Assertive Communication

      Goal

      Put the assertive communication skills you have learned into practice

      • Case studies based on real-world situations
      • Case 1 - How to decline a request from your boss assertively.
      • Case 2 - A chronically late employees.
      • Practicing assertive communication for the workplace
      • Exercise - Applying insights and action
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    Communication Training Categories

    68 Training Courses

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