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Does the Assertive Communication Trainingcourse include practical content?

Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Assertive Communication Training course available online?

Online and partially web-based courses are both available upon request.

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Assertive Communication Training [Achieving Good Human Relations]

Learn assertive communication skills and improve productivity at work

In this training, participants will learn how to assert themselves in a respectful and stress-free manner. Most jobs involve communication with people, and assertive communication assists employees in ensuring there are no misunderstandings and help to create more positive working environment.

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3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100059 Information updated: 2024/03/28

Training Participants Who Benefits the Most Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Assertive Communication Training Goals

Understanding how assertive communication can help you build strong relationships in the workplace in a stress-free manner.
With our multiple role-playing scenarios, you get to practice the skills in different situations and apply what you learn to your work.

Who Benefits the Most

Young employees Mid-level employees Manager

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Companies seeking to improve workplace communication

Assertive communication helps organizations strengthen internal cooperation.

Managers seeking to strengthen communication with their team

Assertive communication helps managers provide effective instructions and guidance to their staff. This training course is a popular choice for managers across many companies.

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Result of Assertive Communication Training

Being assertive and respectful in communication.
Being able to communicate ideas better in a stress-free manner.
Improving work efficiency and productivity with fewer communication gaps and less miscommunication in the workplace.

Training Objectives

1. Understand the essence of communication

By learning once again what communication means, trainees will further understand the necessity and importance of communicating with others.

2. Acquire speaking and listening skills

Learning what constitutes assertive communication based on fundamental communication skills–"speaking" and "listening".

3. Learn how to work with different personality types

With our multiple role-playing scenarios, trainees will gain practical assertive communication skills in dealing with different personalities and be able to apply those skills to their job right away.

Estimated Training Duration

6 hours (subject to change)

Assertive Communication Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The basics of assertive communication	[Goal] Understand the basics and necessity of assertive communication
1. The basics of assertive communication	Ice breaker: Current challenges What is assertive communication? [expressing oneself while respecting others] The benefits of being assertive Communication mindsets [Integrity/Equality/Frankness/Self-responsibility] Self assessment [Identify your communication patterns using a checklist] Understand different types of communication [Assertive/Aggressive/Passive] Key assertive communication skills [Listening/Speaking]
2. Assertive listening	[Goal] Learn how to listen assertively
2. Assertive listening	Listening, a skill that is necessary for assertive responses Workshop: Self-evaluation of your current listening skills Active listening [Use questions effectively/Reflection] Necessary attitudes to build trust Workshop: Application of listening
3. Assertive speaking	[Goal] Be able to organize your own opinions and express them to others in an assertive way
3. Assertive speaking	The importance of communicative competence The premise is to take the other's point of view The DESC method [How to organize what you want to say] Use I-messages in communication [I-message and YOU-message] Workshop: Application of I-messages Workshop: Learn how to use the DESC method [Dealing with complaints from younger or older subordinates/supervisors/colleagues] Making a request/Expressing a different opinion Simulation Exercise: Communicate assertively to subordinates
4. Improving the quality of relationships	[Goal] Learn how to interact with others to improve relationship quality
4. Improving the quality of relationships	The importance of relationship quality Improve relationships with supervisors [Determine other people's personality type/Using PDCA and keeping your supervisors updated] Improve relationships with subordinates [To delegate/motivate/correct/instruct] Workshop: Think about how to approach your subordinates
5. Practicing assertive communication	[Goal] Put the assertive communication skills you have learned into practice
5. Practicing assertive communication	Workshop: Case studies of specific situations Case 1: Declining a supervisor's request Case 2: Subordinates who are constantly late for work Use assertive communication in the workplace [Start with simple communication] Workshop: Awareness and Action

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
Last minute changes can be made with no additional charge.

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Assertive Communication Training Participant Requirements

Any employees who want to communicate more smoothly with others

Area

Online and in-person training are available worldwide.

Frequently Asked Questions

I would like to know how much the Assertive Communication Training course cost.: Click here to get a quotation in 10 seconds.

Does the Assertive Communication Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Assertive Communication Training course available online?: Online and partially web-based courses are both available upon request.

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Related Training Information

This page is about Assertive Communication Training course planned for a single company. Please see below for other training courses and related training programs.