In-company Training
FAQs / Manuals

About training process

What kind of person will be as a lecturer?

Reskill instructors are always highly educated specialists with outstanding communication and facilitation skills. Every instructor selects based on the client's needs and type of training. Details

Where do the training sessions take place?

Most companies provide their own meeting rooms for in-company training. In this case, it's best to confirm the venue with your employer. Our company also offers office rental service. Please contact us if you need assistance. Details

Can training only be held at certain times?

In consideration of your personal preferences, we will offer you the best available time. Details

Can training be conducted on site?

We conduct both in-office and on-site training sessions. If you have a preferred location and schedule, please let us know in advance. Details

Can training be conducted on weekends and holidays?

Trainings can be provided on any possible day upon request. Details

How do you divide into groups for discussion?

Instructors at our company are flexible in the way they handle all requests, for example, they can choose the day of the training based on the customer's schedule. Details

About the number of people who can attend the trainings

How many people should be trained at one time?

The number of participants may vary depending on the training program. Please inquire about the course you are interested in and a consultant will assist you. Details

Is it okay if there are only 1 or 2 people who can attend?

There is no problem with that, but we can also recommend our open training for small numbers. Details

Can a group of 100 or more people attend together?

There is no problem with it. We provide training in a format that suits your needs. Details

About online training

Can I take the course online?

The majority of courses can be taken online. Details

What online training tools do you use?

We can use all available tools such as Zoom, Teams, Webex, etc. Details

What do I need to prepare for online training?

There are only two things that need to be prepared: a PC (or smartphone, or tablet) with an internet connection.

Does online training allow for discussions?

There are only two things that need to be prepared: a PC (smartphone or tablet) with an internet connection. Details

Is online training comfortable even if I'm not confident with online tools?

We can assist with the connection procedures and explain how to use the functions during the training. Details

Can the training be divided into online and in-person components?

Yes, it’s possible. Details

How to apply

Do you offer multi-day training programs?

A series of one-day training sessions can be conducted together. Any of our training programs will be tailored to meet your needs. Details

When should I apply for the training?

Applying early gives us more time to customize the training program for your business. Although we usually require a 45-day notice, we can also work on short notice. Contact us anytime for a consultation. Details

Is it possible to apply for hands-on training even if the number of participants has not been decided?

We can be flexible with changes in the number of participants until the day of the event if you inform us of the maximum number of participants in advance. Please don't hesitate to contact us for a consultation at your convenience. Details

How to prepare for training

Are web conferences or phone calls possible?

Yes, it’s possible. Details

Can we meet with the lecturer before the lecture?

It is possible to have a pre-meeting with the instructor who will speak at the particular training session. Details

Is it necessary for each participant to bring their own computer?

For training sessions that involve PC skills such as Word, Excel, and Power Point, we provide actual machines. If you have any requests for rentals or other options, please consult with us individually. Details

About training fees

Is there a fee for meetings or consultations?

We do not charge extra for consultations with instructors. Details

Are transportation and accommodation expenses excluded?

Transport and accommodation expenses are generally not charged extra. Details

Is there a fee for textbooks?

The cost of training materials is included in the basic training fee. Details

Are there any discounts on tuition fees?

We do not offer discounts, but we strive to provide our services at the lowest possible price by cutting costs on areas that do not directly affect the quality of our training training

About changes and cancellations

Can the schedule be changed?

Depending on how many days before your training session you make the change, you may be charged an extra fee. Details

Can I cancel my session?

Cancellation can be made at any time, but the refund amount depends on the number of days before your training session commences. Details

Others

The industry we work in is quite unique. Is that okay?

It's totally OK! We can tailor the content of our workshops and case studies to fit the industry and business nature of your company. Details

Is it possible to learn everything in one day of a training session?

The training program is designed to provide knowledge that can be immediately applied tomorrow. Additionally, we have prepared a follow-up program to ensure training content retention. Details

Can you provide me with a training quote?

You can request a quotation for each training program on our website. By providing us with basic information, you can receive a quotation immediately by email.

Can we take photos or record video during the training session?

Yes, it is possible, but an additional fee of $295 will be required. Details

What is the maximum number of customizations or adaptations you can make to the training content?

We can accommodate combinations of multiple curriculums or changes in content according to your request. Details