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Solution Sales Training 【Enhancing the persuasive power of the message so that it resonates with customers.】

This training course is designed to help sales professionals strengthen their skills in various aspects of sales in order to achieve results as a salesperson.

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Strengthening the skills required for salespersons to make appealing sales pitches.

Who Benefits the Most

Young employees Mid-level employees

Suitable for those in charge of customer service and those who want to learn new sales techniques.
Those who wish to boost their proposal skills through effective presentation materials.
Suitable for those who wish to influence the minds of customers with proposal skills such as providing easy-to-understand explanations using handouts.

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Lineup Overview Feature Curriculum

2023/09/11 Information updated

Training in this category helps resolve further issues and concerns

Not able to make proposals that are tailored to the customer's needs due to a lack of listening and information-gathering skills.
Using the same documents and information for many years and never gets updated.
Using the same documents and information, but there is a gap in sales performance.
Not satisfied with the sales methods that have been used up to now, and would like to use proposals that address customer needs and issues.

Solution Sales Training Overview

This training course is designed to help sales professionals strengthen their skills in various aspects of sales in order to achieve results as a salesperson.

The objective is to gain understanding and trust from customers through easy-to-understand sales materials and clear explanations.

How do we make proposals that meet the needs of our customers?

The word "solution" means to solve a problem. Solution sales means understanding the customer's needs and making proposals that meet those needs.

Today, with the advancement of the Internet, customers are able to obtain basic information on their own, and it is becoming increasingly difficult to win over other companies just by providing information or doing what they are being told to do.

Here are two of the most typical capabilities required for solution sales.

Listening Skills

Understanding the needs of the customer is an essential skill.
The customer's needs are not just what he or she is saying. By constantly thinking about the issues behind these statements and figuring out the next question, we can find the fundamental needs.
The ability to listen and to ask questions is critical.

Proposal Skill

Once the needs are identified, the next step is to make a proposal.
Even if the needs have been correctly identified, proposals that are the same as competitors' or proposals that only consider the company's own profit will not impress the customer.
It is essential to make a proposal from the viewpoint of how the company's products can be useful to the customer's needs.
When making proposals, create materials and provide explanations while imagining the customer in front of you and furthermore, their supervisors as well.

Features of Solution Sales Training

Reskill's Solution Sales Training has the following features.

Practical Learning

Participants will learn specific techniques and tricks, such as how to speak in a way that helps listeners understand better and how to prepare proposal materials based on logical methodology, based on the assumption that they will actually be giving on-site briefings. Advanced sales skills will be studied in a practical format and feedback will be provided.

We provide training for various types of purposes.

Whether it is to improve the ability to give effective presentations or to create visually effective materials, there are a number of ways to achieve this goal. We offer training menus to meet each of these objectives.

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Lineup of Solution Sales Training

Solution Sales Training

This training course is designed to help sales professionals strengthen their skills in various aspects of sales in order to achieve results as a salesperson.

Training Course Title		Training Duration
	In-company Empowering Sales Skills Training [Discovering customer needs]	6 hours (Can be changed)

Training Curriculum

Here is an example of a curriculum for Solution Sales Training. Please use it as a reference for the flow of the training.

01Gathering necessary information to form a hypothesis
Goal
Learn how to gather information to form a hypothesis
- Workshop: Review the STP marketing model
- Deal with different business negotiations with respect to industry
- The necessity of understanding customers
- How to prepare for a face-to-face meeting with customers.
- Workshop: Form a hypothesis-based sales proposal for an actual customer.
02Sales Discovery
Goal
Acquire sales discovery skills
- Basic knowledge of the sales discovery process
- Identify customer needs
- Gather Information/Status Updates
- Ask about latent needs and existing challenges
- Share issues/Turn latent needs into apparent needs
- Confirmation from relevant authority
- Workshop: Create a scenario and conduct role-playing exercises.
03Business Presentation (Proposal)
Goal
Acquire (proposal) presentation skills
- Presentation basics
- Review the issues
- Prepare the presentation
- Workshop: Highlight the characteristics of the product as advantages to the customer.
- Give the presentation
- Handling objections
LASTClosing the sale and following-up
Goal
Learn how to successfully close a sale and follow up with a long-term relationship
- Business meeting objectives
- Sales closing methodology
- Workshop: Brainstorm ideas to effectively close a sale according to the product.
- Key points of closing sales
- Persistence
- Workshop: Presentation and sales role play exercises (how to close a deal)