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Hospitality Training 【Make a good impression on the customer.】

The training is not limited to general manners but is set up so participants can learn about hospitality skills that leave the audience on a positive note.

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Acquire hospitality skills that will help you make a good impression on customers

Who Benefits the Most

New Employee Young employees Mid-level employees

For those who will start a customer service job soon.
For young, mid-career employees who will be working in customer service soon.
For those who feel the need to learn customer service skills that will impress their customers.

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Lineup Overview Feature

2024/10/11 Information updated

Training in this category helps resolve further issues and concerns

For those who are concerned whether their customers are treated professionally.
When customers are complaining, and you want to review and improve the company's customer service.
For those who are simply following customer service SOPs and have not had the opportunity to review their methods objectively.
For those who want to improve customer service skills by studying other companies' cases.

Hospitality Training Overview

Hospitality Training helps participants review and use their customer service skills to serve customers properly according to their age, gender and social status.

While general hospitality etiquette is important, our training focuses further on how to impress customers with hospitality.

Features of Hospitality Training

Reskill's Hospitality Training has the following features.

Clearly defined goals

Hospitality is a higher level of customer service. Proper customer service is directly connected to customer satisfaction and company reputation. Self-taught customer service skills such as gestures, word choices, or appearances can lead to unexpected trouble.This course is designed to help participants learn skills that are professional and practical.

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Lineup of Hospitality Training

Hospitality Training

The training is not limited to general manners but is set up so participants can learn about hospitality skills that leave the audience on a positive note.

Training Course Title		Training Duration
	In-company Hospitality Training [Transform your approach to customer service]	5 hours (Can be changed)
	In-company How to Manage Complaints & Over-Demanding Customers Training	3 hours (Can be changed)
	In-company 5S Training for the Hospitality Industry	3 hours (Can be changed)
	In-company Customer Satisfaction Training for the Hospitality Industry	3 hours (Can be changed)
	In-company Hotel Industry Business Etiquette Training	4 hours (Can be changed)

Customer Service Training

Participants in this training will review the importance of customer service, and learn how to think and take actions from the customer's point of view.