Business Etiquette Training 【Create a lasting positive impression】

Business Etiquette Training Overview

A business etiquette course explains how to conduct yourself in various business scenes with diverse individuals from various backgrounds in order to create a good impression and facilitate smooth communication. There is a training program available to all levels of employees, including those who specialize in home visits.

Business etiquette training, commonly conducted as part of new employee orientation, is conducted to achieve the following objectives:

To enhance customer trust by following etiquette.

Business etiquette is one of the most common communication methods regardless of age. Even if a business person achieves significant results, it is impossible to establish a positive relationship with customers if they behave insensitively or insincerely. Attending to details such as tone of voice and word choice can help gain trust from a wide range of generations. This can lead to long-term relationships.

To receive objective evaluations.

Although the target of business etiquette training is often new employees, mid-career employees and managers also need to update their business etiquette. For example, there are many cases where mistakes are made in business etiquette by managers. However, their business partners and subordinates cannot point them out, and the person themselves may not know. By entrusting the training to an external training provider, all employees have the opportunity for regular review, and the effect of having others objectively confirm their behavior can be achieved.

Features of Business Etiquette Training

リスキルのビジネスマナー研修には次のような特徴があります。

目的と対象に応じた様々な研修メニュー

若手社員向けの一般的なビジネスマナーを学習する研修以外にも、あいさつに重点を置いた短時間研修、個人宅への訪問を想定したマナー研修、そして外国籍の社員が日本のビジネスマナーを学ぶための研修など、目的と対象に応じた研修メニューが用意されています。

目的を明確にしながら進む

ただ、知識として知ることではなく、目的に対する対応という視点で研修が進んでいきます。なぜ必要なのか、どこがゴールなのかを意識してもらいます。

実際のシチュエーションを想定し明日から使える

ワークなども含め、実践的な内容になっています。明日から仕事現場ですぐに使える内容です。

パターン別に様々なビジネスマナー研修が用意されているため、「新入社員のためのビジネスマナー研修」だけではなく、様々な角度から有益な研修を実施することができます。