Japanese business etiquette training for foreign employees [Acquiring cultural competence]

Level up your team: Essential Japanese business skills for success

This training program is designed to equip your international team members with a comprehensive understanding of the nuances of modern Japanese business etiquette. These skills can be put into practice right away, helping your team navigate the workplace with confidence.

3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100649   Information updated:

Japanese Business Etiquette Training Goals

Training aims to develop the essential business etiquette, mindsets, and skills foreign employees need to succeed in a Japanese workplace and continue working confidently.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Newly hired non-Japanese employees who are striving to succeed in the business environment.

Result of Japanese Business Etiquette Training

  1. Gain insights into unique Japanese business etiquette and acquire essential skills for the professional sphere.
  2. Enhance communication skills and boost employee' motivation to excel at work.
  3. Comprehensively master the crucial skills required in business settings, including telephone etiquette, email composition, respectful language usage, and guest reception.

Training Objectives

1. Grasp the fundamentals of Japanese business etiquette

Master the essential business etiquette and skills required for success in the Japanese workplace through practical workshops. Gain the confidence to navigate daily tasks smoothly and efficiently.

2. Foster effective communication

Develop a deep understanding of mutual respect and fundamental business etiquette. Eliminate friction in everyday interactions and create a workplace where foreign employees can thrive and contribute their best.

3. Acquire essential business skills

Enhance your proficiency in handling phone calls, writing emails, exchanging business cards, and other crucial tasks through immersive role-play exercises. Build a solid foundation of practical skills for professional success.

Estimated Training Duration

6 hours (subject to change)

Japanese Business Etiquette Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Essence of Japanese business etiquette [Goal] Understand Japanese business etiquette and establish an appropriate mindset.
  • What is business etiquette?
  • Learning business etiquette [Embracing differences and understanding values]
2. Professional etiquette fundamentals [Goal] Learn and master the 5 fundamental principles of Japanese business etiquette
  • [Exercise] Basic greeting phrases
  • Bowing [Bowing posture, Individual bow, Group bow]
  • [Exercise] Practicing individual and group bows
  • Appearance/[Exercise] Check your current attire using the appearance checklist
  • Attitude and Language [Honorific language (Keigo), Different language politeness levels, Inside (uchi) and outside (soto) language]
  • [Exercise] Memorizing honorific language expressions
  • Common mistakes in honorific language [Pattern 1) Overuse of honorific language (Excessive keigo); 2) Confusing honorific and humble language
  • Learning useful phrases for work [Common expressions, Cushion words, Positive expressions]
3. Workplace etiquette [Goal] Learn and apply business etiquette to succeed at work in Japanese companies
  • Japanese approach to time management [Be on time/Meetings/Lunch time/Working hours/Requests for leaves/Communication]
  • Communication Etiquette and Skills [Active listening, Effective speaking, Basic conversation topics]
  • [Exercise] Practice Speaking Skills
4. Communication etiquette with clients [Goal] Learn how to conduct smooth and professional business interactions with clients, including welcoming visitors and handling business calls
  • Etiquette to observe when hosting clients at your company
  • Guiding Clients: Follow proper guidelines when guiding clients around your office, including navigating stairs, escalators, elevators, and reception areas.
  • [Exercise] Practice making seating arrangements seating [office, car]
  • [Exercise] Develop client-facing skills
  • On-site client meetings etiquette
  • Business card exchange [Types of business cards, The significance of business cards]
  • [Exercise] Practice business card exchange
5. Telephone calls handling [Goal] Learn Japanese telephone etiquette
  • Incoming calls [Calls transfer, Taking proper notes]
  • Outgoing calls
  • [Role-plays] Practice receiving and making calls in various scenarios.
6. Business email communication [Goal] Acquire and apply proper business email etiquette for effective communication
  • Business documents and emails
  • [Exercise] Business email writing rules
  • [Exercise] Applying Insights and Addressing Challenges

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

  • The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
  • Last minute changes can be made with no additional charge.

Japanese Business Etiquette Training Participant Requirements

It is recommended to have basic Japanese language skills, but it is not required.

Area

Online and in-person training are available worldwide.

Frequently Asked Questions

Click here to get a quotation in 10 seconds.
Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This page is about Japanese Business Etiquette Training course planned for a single company. Please see below for other training courses and related training programs.

Training Information Summary Page

Public Lectures

  • There are no public lectures at the moment.

TOP

研修のお問い合わせはこちら

Learn more about our services

Office Hours Mon-Fri 9AM-6PM Local Time