Assertive Communication Training 【Balancing assertiveness and respect】

This training aims to build positive relationships with coworkers by learning how to communicate in an assertive, yet respectful way.

Understand how to communicate to build positive relationships.

Who Benefits the Most

New Employee Young employees Mid-level employees

  • Recommended for those who have difficulties communicating and building relationships with others.
  • Those who wish to improve their communication skills.
  • Managers who are rethinking the way they treat their employees.
Lineup Overview Feature Curriculum

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Training in this category helps resolve further issues and concerns

Training Issue
  • Unable to decline work related requests and end up forcibly accepting them, which causes an imbalance in tasks.
  • Gain the ability to communicate what is important without hesitation.
  • I feel that there is an environment in which it is difficult to express one's true feelings between superiors and employees.
  • I would like to gain the ability to speak out with consideration for the feelings of others to facilitate business operations.

Assertive Communication Training Overview

Assertive communication training is a training program to learn how to communicate both assertively and respectfully.

Most business activities are conducted in the context of communication with a wide variety of people belonging to an organization, and the objective is to build positive relationships with people in the workplace by learning how to use assertive communication to express one's feelings and opinions openly while respecting the other party. The purpose of this program is to build positive relationships with people in the workplace.

To learn assertive communication

We can approach assertive communication by changing the way we communicate.

Being assertive does not mean forcing one's opinions down their throats.
It is important to express one' s opinion frankly while also respecting the feelings and circumstances of the other person. You can change this by taking into consideration the type of communication between you and the other party, and by being aware of the way you communicate. You can also frame your way of thinking.

In the workplace, there are many situations in which we make requests and communicate our needs and desires. In these situations, a positive relationship can be built if you can communicate well.

Features of Assertive Communication Training

Reskill's Assertive Communication Training has the following features.

Immediately applicable practices for daily tasks.

Assertive Communication training will help participants understand how to communicate in a way that builds positive relationships and how to express themselves in a way that does not cause stress, so that tasks can be carried out smoothly. Through a number of exercises for each situation, the goal is for participants to be able to immediately put them into practice in the workplace.

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Lineup of Assertive Communication Training

Assertive Communication Training

This training aims to build positive relationships with coworkers by learning how to communicate in an assertive, yet respectful way.

Training Course TitleTraining Duration
Assertive Communication Training In-company Assertive Communication Training [Achieving Good Human Relations] 6 hours
(Can be changed)
Assertive Communication Training E-Learning Assertive Communication 37分

Coaching Training

This training helps participants sharpen their necessary coaching skills for employment training, such as motivation management, goal setting, action planning, etc.

Training Course TitleTraining Duration
Coaching Training In-company Coaching Training [Learning how to effectively coach employees] 6 hours
(Can be changed)

Facilitation Training

This training is designed to help participants develop the skills to use meeting time efficiently and become important facilitators.

Training Course TitleTraining Duration
Facilitation Training In-company Basic Facilitation Training [Motivate your team] 6 hours
(Can be changed)

Team Communication Training

This training is designed to help improve communication within the workplace in order to facilitate smoother workflow. We provide training programs for different levels and communication scenarios.

Training Course TitleTraining Duration
Team Communication Training In-company Basic Communication Training [Building Good Human Relations] 6 hours
(Can be changed)

Training Curriculum

Here is an example of a curriculum for Assertive Communication Training. Please use it as a reference for the flow of the training.

  1. 01Assertive Communication Fundamentals

    Goal

    Understand the basics and necessity of assertive communication

    • Ice breaker - Current challenges.
    • What is assertive communication?
    • The benefits of being assertive.
    • Communication mindsets
    • Self assessment
    • Understand different types of communication
    • Key assertive communication skills
  2. 02Active Listening

    Goal

    Learn how to listen assertively to others

    • Active listening
    • Self-assessment exercise - “Are you good listener?”
    • Active listening skills
    • Basic active listening techniques
    • Questioning techniques
    • Group work - active listening practice.
  3. 03Assertive Speaking

    Goal

    Understand how to organize your thoughts and communicate them to others assertively

    • The importance of effective communication
    • DESC method
    • Use I-messages in communication
    • Exercise - Practicing I-Message/Exercise - Practicing the DESC method
    • Request/Convey different opinions
    • Case study - Communicate assertively with team members.
    • Preventing miscommunication
  4. 04Quality of Relationships

    Goal

    Learn how to interact with others to improve the quality of relationships

    • The importance of relationship quality
    • Strengthening relationships with team members
    • Mini task - Analyzing your team's relationship.
    • Strengthening relationships with team members for managers
    • Exercise - Applying the knowledge you have gained to your own team.
  5. LASTPracticing Assertive Communication

    Goal

    Put the assertive communication skills you have learned into practice

    • Case studies based on real-world situations
    • Case 1 - How to decline a request from your boss assertively.
    • Case 2 - A chronically late employees.
    • Practicing assertive communication for the workplace
    • Exercise - Applying insights and action
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