Coaching Training [Unlocking employee potential and performance]

Lead, Coach, Thrive

This training course delivers the coaching skills necessary for cultivating engaged employees capable of independent thought and action. In response to current challenges with high turnover rates, examining existing training and management approaches is crucial. Through understanding the present situation and acquiring effective coaching skills, attendees gain the ability to address employee turnover issues and improve overall productivity.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100107   Information updated:

Coaching Training Goals

Mastery of effective coach-employee communication strategies promotes employee autonomy and goal-oriented action, facilitating growth for both the employee and the supervisor.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Team Leaders, Supervisors, Managers (all levels), Department Heads, Individuals preparing for or aspiring to managerial roles

Result of Coaching Training

  1. Understanding of coaching principles and effective employee development methods
  2. Coaching skills that encourage employees to demonstrate greater initiative
  3. Communication skills essential for excelling in a managerial role

Training Objectives

1. Understand the overview of coaching

Gaining insight into the true feelings of team members and the issues troubling them enables an understanding of employee experiences and the ability to build processes for achieving future goals.

2. Reconsider communication to motivate employees

Effective communication builds trust with employees and aids in identifying problems, motivating appropriate actions.

3. Improve productivity through coaching

Understanding effective communication methods leads to learning how to motivate employees, enabling them to think and act independently.

Estimated Training Duration

6 hours (subject to change)

Coaching Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Coaching Fundamentals [Goal] Understand coaching fundamentals
  • Icebreaker: Discuss current challenges in guiding employees
  • What is coaching stands for
  • Workshop: Coaching vs. Teaching: Identifying differences and appropriate situations
  • The Manager's Role [Being an expert who asks the right questions and developing employee skills for continuous success]
  • Introduction to the 5-step coaching process
2. The Coaching Process to Achieve Goals [Goal] Grasp the coaching process to achieve goals
  • Considering every step of coaching:
  • Step 1: Clarify goals [Types of goals; Setting ‘Want to’ goals; Asking questions to transform vague goals into specific 'want to' goals]
  • Step 2: Understand the present [Encourage confrontation: Facing reality and establishing ownership]
  • Step 3: Consider options [Identifying current actions towards the goal; Encourage self-evaluation; Provide support to avoid the blame game]
  • Step 4-5: Create an action plan/Follow-up
  • Activity: Identify challenges through self-reflection
3. Core Coaching Skills & Active Listening [Goal] Hone active listening skills and core coaching skills
  • Active listening as one of the core coaching skills [Fundamental mindset; Engagement behaviors; Basic listening skills; Questioning techniques; Asking questions with purpose; Things to avoid when questioning]
  • Activities:
  • Exercise: Active listening self-assessment
  • Role-Play: Practice active listening.
  • Exercise: Active listening self-reflection.
4. The Power of Acknowledgment & Praise [Goal] Learn how to give effective recognition and praise
  • Acknowledgment [Recognizing existence and contributions; Three areas of acknowledgment; Using 'I' and 'We' Messages]
  • Praise [Reinforcing positive actions and behaviors; Praising specific actions and behaviors; Shaping - praising incremental progress; Verbal comments, emails, notes; Reframing weaknesses as strengths]
  • Activities: Practicing three types of acknowledging statements
  • Case Study: Practicing verbal and email praise
5. Personalized Coaching [Goal] Familiarize with employee characteristics to provide tailored coaching
  • Importance of tailoring coaching
  • Four employee types [Characteristics and tailored approaches for each type]
  • Considerations: Dealing with opposite types, acknowledging individual differences
  • Activity: Identify participant’s own type and their team members' types; reflect on current vs. suggested approaches
6. Coaching Practice [Goal] Implement coaching skills through role-playing
  • Role play: Coaching a team member on improving work efficiency
  • Process: Rotate roles; Observer uses checklist [Engagement, Active Listening, Acknowledgment]
  • Feedback: Exchange feedback between Team Member, Observer, and Manager.
  • Activity: Self reflection [Key takeaways from the training]
  • Action Planning: Create a personal action plan with goals and due dates.
  • Final Summary from Instructor

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Coaching Training Participant Requirements

This training is structured primarily for those in leadership positions, yet the coaching principles and skills covered offer significant advantages for any employee seeking to enhance communication, collaboration, and personal effectiveness within the workplace.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This is the instructor-led Coaching Training course page.
Please see below for additional training courses and related training programs.

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