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Does the Basic Communication Trainingcourse include practical content?

Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Basic Communication Training course available online?

Online and partially web-based courses are both available upon request.

Corporate Training Home > Skill-Based Training > Communication Training > Team Communication Training > Basic Communication Training [Building Good Human Relations]

Basic Communication Training [Building Good Human Relations]

Master effective communication and build stronger relationships.

This course will equip participants with the essential communication skills needed to excel in today's workplace. Through hands-on exercises, participants will learn how to communicate confidently and effectively with colleagues and clients alike to build trustworthy relationships.

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Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100052 Information updated: 2024/07/12

Training Participants Who Benefits the Most Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Basic Communication Training Goals

By mastering the fundamentals of listening and speaking, participants will learn to build rapport and enhance their overall communication effectiveness.

Who Benefits the Most

Young employees Experienced employees

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

All employees

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Result of Basic Communication Training

Gain a deep understanding of communication: Participants will grasp the core principles of effective communication.
Participants will understand the mindset and skills needed to facilitate effective workplace communication.
Participants will learn how to use specific skills through in-class practice.

Training Objectives

1. Master the fundamentals of communication

Understand the core elements of effective communication and their impact on building relationships.

2. Develop relationship-building skills

Learn practical techniques for active listening, clear expression, and building rapport.

3. Apply knowledge through practice

Gain hands-on experience to confidently apply communication strategies in real-world situations.

Estimated Training Duration

6 hours (subject to change)

Basic Communication Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. What is communication	[Goal] Understand the essence and purpose of communication
1. What is communication	[Ice breaker] Assessing the current situation What is communication [Definition/Situations where communication skills are necessary] Skills for smooth communication [Non-verbal communication/relationship building/listening/speaking]
2. Communication Skill: Relationship Building	[Goal] Learn skills for building relationships
2. Communication Skill: Relationship Building	The purpose of relationship building [The foundation for communication] Various forms of relationship building - security, trust, and reliability [Peace of mind, Reliance, Trust] A mindset required for relationship building [Greetings, Daily conversation, Politeness]
3. Communication skill: Listening	[Goal] Acquire effective listening techniques
3. Communication skill: Listening	Active listening [The fundamental attitudes for listening to the other person]/[Short exercise] Self-assessment Engagement behaviors [Posture, Eye contact, Adjusting tone, volume, and rate to match the other person's speech is important, Linguistic tracking] Basic listening techniques [Paraphrasing, Summarizing, Encouraging, Reflecting emotions] Questioning [Close-ended questioning, Open-ended questioning, Questioning with "what" instead of "why."] [Role-play] Practicing active listening
4. Basic understanding of communication skills	[Goal] Enhance expressive abilities for effective communication
4. Basic understanding of communication skills	Communication skills [The effectiveness of understanding the other person's perspective, Considering the other person's perspective and manners] Points to consider when communicating [Start with the main points, Explain the reasons and provide evidence, Understanding confirmation] Explaining clearly with the PREP method [Point, Reason, Point] [Exercise] Communicating using the PREP method
5. Communication tailored to the audience	[Goal] Practice and Feedback: Apply learned skills in real scenarios and receive feedback
5. Communication tailored to the audience	How to communicate according to the audience [Classify by communication with others] How to deal with each type [Different personal characteristics] Points to remember when responding [Exercise] Thinking about your team
6. Online Communication	[Goal] Apply acquired skills in daily life and work and foster continuous growth
6. Online Communication	Dealing with lack of communication Create opportunities to meet face to face [Morning and evening meetings/1-on-1 meetings/Always turn on the camera if possible/Keep from talking too much] Build trust online [Considering text communication/Be careful how you behave as a team] [Exercise] Training summary

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

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Basic Communication Training Participant Requirements

No particular requirements

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

I would like to know how much the Basic Communication Training course cost.: Click here to get a quotation in 10 seconds.

Does the Basic Communication Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.