Management Basic Training 【E-Learning video courses】

This course consitsts of 5 videos, which are listed below.

1. 1. Manager’s Role

   Goal

   Define the role of a manager and the required skills

   • What is the role of manager? [5 key manager’s resources]
   • What companies expect from managers [Direct outcomes, Commitment to company values, HR development]
   • Competencies required for management positions [Goal management, Business management, People management]
   • Code of conduct for managers

2. 2. Goal Management

   Goal

   Learn what is goal management for a team’s success

   • What is the purpose? [Mission, Vision]
   • What is a goal?
   • Establish departmental goals based on the company's purpose [“As Is - To Be” Model]
   • Developing individual goals based on departmental goals [SMART goals]

3. 3. Business Management

   Goal

   Understand how to manage and improve business processes to achieve goals

   • Run the PDCA cycle
   • Why many companies cannot run the PDCA cycle
   • Business improvement [Kaizen]

4. 4. People Management (Effective Communication)

   Goal

   Learn how to communicate with your a team effectively

   • Attitudes that are important for managers [Growth mindset]
   • Assertive communication [Active listening, Basic communication rules, Self assessment]
   • How to speak with more clarity [Speak concisely, Convey the main points, Repeat important points
   • Specific instructions/guidance [MORS framework]

5. LAST. People Management (Acknowledge, praise and feedback)

   Goal

   Learn how to acknowledge, praise and give feedback to your team effectively

   • How to appreciate employees effectively [Why appreciation is essential, Acknowledgment, Practice exercise]
   • Praise your team to achieve goals [Why it’s necessary, Praise behavior, Shaping]
   • How to give feedback effectively