Kaizen - Improving Business Processes Training

Gain a deeper understanding of business processes and develop the skills to effectively plan and execute improvements

This training equips participants with the know-how to effectively implement process improvements, something often overlooked until it becomes - necessary, or too late. Delve into the underlying reasons for the need for improvement, learn to generate ideas for boosting efficiency, develop plans, and analyze current operations.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100666   Information updated:

Kaizen - Improving Business Processes Training Goals

Provide a fundamental understanding of the business improvements required in today's competitive business market. Participants will learn how to set targets for improvements, assess the current situation, and develop and implement improvement plans.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Managers and experienced employees will gain the most, however, all employees can benefit and apply key concepts to their roles.

Result of Kaizen - Improving Business Processes Training

  1. Learn how to improve business processes step-by-step.
  2. Visualize work processes and eliminate unnecessary tasks.
  3. Acquire skills to generate ideas for improvement.

Training Objectives

1. Master a step-by-step approach to business improvement.

Participants will gain a clear understanding of the necessary steps once they grasp the essence of business improvement.

2. Map out the existing processes and identify areas for optimization.

Participants will learn effective task analysis techniques, and how to apply them in practice to identify areas for improvement.

3. Develop the skills to generate innovative ideas.

Participants will learn various methods for brainstorming new ideas and gain insight into transforming these ideas into actionable plans and implementing the PDCA cycle.

Estimated Training Duration

6 hours (subject to change)

Kaizen - Improving Business Processes Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Kaizen Fundamentals [Goal] Learn about business process improvement through practical examples
  • [Ice breaker] Sharing business process improvement experiences.
  • What is Business Process (BP) improvement? [3 objectives of BP improvement (Kaizen)/BP evaluation and changes.]
  • BP Kaizen success stories [Eliminating waste/BP Revision /Business unification/Eliminating unnecessary BP.]
  • Improving meeting efficiency [Key points for improvement/Steps to improve meetings.]
  • [Exercise] - Identifying problems in current meetings and suggesting solutions.
  • Document operation efficiency [Tips for efficiency.]
  • [Exercise] - Identifying current problems, developing solutions, and understanding the overall BP improvement process.
2. Kaizen Target Setting [Goal] Set goals for business process improvement
  • [Exercise] - Identifying target areas for BP Kaizen.
  • [Improving efficiency, reducing errors, increasing output.]
  • When you can't find areas for improvement [3 issue framework, “I don’t want to do” approach.]
  • Improvement items selection [Selecting BP improvement items, Selection priority.]
  • Clarifying of scope, purpose, and goals of Kaizen.
  • [Exercise] - Considering the scope, purpose, and goals for your working processes.
3. Understand Current Business Processes [Goal] Learn methods for better understanding current BP
  • Fundamentals of BP [Why do we need to understand our business processes?/Goals of understanding BP/Methods of understanding BP.]
  • BP understanding methods [Hierarchical diagrams/Creating lists.]
  • BP analysis [Workload analysis/ABC (Pareto) analysis/BP flow analysis.]
  • [Exercise] - Create a kaizen analysis for current workflows.
4. Kaizen Planning [Goal] Discover how to generate business process improvement ideas and plan their implementation
  • Generating Kaizen ideas [Three key points for generating ideas.]
  • [Exercise] - Brainstorming ideas as a group.
  • Evaluating and selecting ideas for Kaizen [Methods and criteria for evaluating ideas.]
  • [Exercise] - Evaluating generated ideas.
5. Kaizen Implementation [Goal] Learn how to develop Kaizen plans and implement them effectively
  • Importance of Kaizen implementation plans [Breakdown of implementation plans.]
  • Explanation of Gantt charts and WBS (Work Breakdown Structure.)
  • [Exercises] - Develop a plan for improving business processes.
  • Using the PDCA Cycle [How to track progress and results/Sustaining improvements/Further improvements.]

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

Kaizen - Improving Business Processes Training Participant Requirements

No particular prerequisites are mandated for participation in this training program.

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

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