Polish your team’s communication skills and sales techniques to increase sales revenue
This comprehensive training program is designed to equip sales teams with the essential skills and techniques they need to excel in today's competitive landscape. By enhancing communication skills and mastering proven sales strategies, your salespeople will be equipped to forge stronger customer relationships, increase customer lifetime value, and ultimately drive significant revenue growth for your business.
We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.
Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.
To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.
Training Code: 100652 Information updated:
Through reflection on their current sales style, participants will identify areas for improvement and develop effective sales methodologies to increase conversion rates and customer lifetime value.
The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.
B2C salespeople
This training will help participants to evaluate their current sales methods and identify areas to improve.
Revisit the key steps involved in the sales process, from initial engagement to closing the deal. This renewed focus will help salespeople identify and address critical areas that can significantly impact their conversion rates.
Recognize that enhancing customer lifetime value is directly linked to improving customer satisfaction. By eliminating any hesitation or reluctance in your interactions with customers, you can foster a more proactive and customer-centric approach to sales.
6 hours (subject to change)
Other training content can be incorporated into the curriculum upon request at no additional charge.
| 1. Understanding customer service fundamentals and the role of salespeople | [Goal] Comprehend the role of a salesperson |
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| 2. Sales process for enhancing conversion rates | [Goal] Understand the customer-centric sales strategy |
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| 3. Increasing customer average transaction value (ATV) | [Goal] Enhance sales by increasing ATV |
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| 4. Growing a loyal customer base | [Goal] Create a steady revenue stream by cultivating loyal customers |
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| 5. Handling customer complaints effectively | [Goal] Train all sales staff to handle customer complaints effectively |
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| 6. Enhancing sales skills through role-playing | [Goal] Hone sales skills through practical role-playing exercises |
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We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.
No special skills required
We offer a variety of instructor-led training programs in Singapore, both online and in-person.
This is the instructor-led Enhancing Sales Skills Training course page.
Please see below for additional training courses and related training programs.
Office Hours
Mon-Fri 9:00 AM - 6:00 PM Local Time
