Appointment Setting Training [Increase The Amount Of Appointments To Increase Results ]

Understand the purpose behind Appointment Settings and create a script or an outline to make it more effective.

In this training course, participants will acquire telephone or virtual-based appointment skills in Business to Business (BtoB) work. Participants will understand what virtual-based appointments are, and learn about the related key points to skill up your appointment setting skills. This course aims to improve appointment setting skills by understanding the points that need attention in appointment and by creating actual talk scripts.

3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100231   Information updated:

Appointment Setting Training Goals

Participants will learn about the basics of appointment setting calls to the detailed points to be aware of. Additionally, participants will increase their skills by preparing scripts and practicing through role-playing.

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Sales representatives responsible for appointment setting

Result of Appointment Setting Training

  1. Understand the key points to be aware of when making appointments and gain the skills appropriate for the telephone/online meetings.
  2. Participants will be able to reflect on their current skills by looking at previous success and failure examples.
  3. Learn how to create a script that will gain more appointments with the customers or clients.

Training Objectives

1. Learn What Kind Of Talk Skills and Understandings Gain More Appointments

All the detailed points are broken down into a flow chart so that participants can understand what is important when making appoitnments. Furthermore, they will also learn about the right way of thinking when making appointment setting calls.

2. Reflect on all the past appointment setting calls one has made

Participants will review their understanding of the key points of the talk flow and work related to the appointment setting calls. Furthermore, participants can improve their skills by sharing what they learned.

3. Create a talk script to gain the necessary skills for appointment setting calls.

By creating a script, participants can imagine a business role play that creates the necessary skills to create meeting appointments.

Estimated Training Duration

3 hours (subject to change)

Appointment Setting Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The basic understanding on making business appointments [Goal] Deepen the basic understanding related to making appointments through the phone
  • Opening work: Looking at the current state
  • Check what is necessary to make an appointment
  • Check whether the mission spirit exists
  • Is the list of phone making appointment in high quality
  • Is the talk script in high quality
2. The ability to gain appointments [Goal] Gain the skills to make more appointments
  • Work: Identify the current method of appoinment setting
  • Self-Introductions [Important: Make the first 10 seconds about yourself by clearly stating your name and the company you represent.]
  • Explain the purpose of the appointment [as a way of gathering information]
  • Work:List the client/customer's benefits from the appointment
  • Set the date and time (1st time),Tell them about the positive situation and make them imagine a good future[Elicit the image of the other party with "if"].
  • Set the date and time (2nd time) [How to take a refusal well] / Work: Think about how to convince to change client's/customer's refusal
  • Setting a schedule (3rd session) [Setting an appointment by choosing between two options].
  • Work: Identify areas for improvement
3. Increase the probability of securing an appointment [Goal] To make a point to further increase the certainty of getting an appointment.
  • Stop talking in a way that will not lead to setting an appointment
  • Increase the probability of creating appointments [Skill Based / Mind Point Based]
  • What to do when asked budget related questions.
4. Role Playing [Goal] Prepare applicable skills through role playing
  • Work : Creating a talk script
  • Role Play : Gain an appointment
  • Work : Brush up your talk script

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

  • The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
  • Last minute changes can be made with no additional charge.

Appointment Setting Training Participant Requirements

No particular requirements

Area

We offer training either online or in-person training within Singapore.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

Related Training Information

This page is about Appointment Setting Training course planned for a single company. Please see below for other training courses and related training programs.

Training Information Summary Page

Public Lectures

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