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Does the Appointment Setting Trainingcourse include practical content?

Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Appointment Setting Training course available online?

Online and partially web-based courses are both available upon request.

Corporate Training Home > Job-Based Training > Sales Training > Cold Calling Training > Appointment Setting Training [Increase The Amount Of Appointments To Increase Results ]

Appointment Setting Training [Increase The Amount Of Appointments To Increase Results ]

Understand the purpose behind Appointment Settings and create a script or an outline to make it more effective.

In this training course, participants will acquire telephone or virtual-based appointment skills in Business to Business (BtoB) work. Participants will understand what virtual-based appointments are, and learn about the related key points to skill up your appointment setting skills. This course aims to improve appointment setting skills by understanding the points that need attention in appointment and by creating actual talk scripts.

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Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100231 Information updated: 2022/11/10

Training Participants Who Benefits the Most Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Appointment Setting Training Goals

Participants will learn about the basics of appointment setting calls to the detailed points to be aware of. Additionally, participants will increase their skills by preparing scripts and practicing through role-playing.

Who Benefits the Most

Young employees Experienced employees

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Sales representatives responsible for appointment setting

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Result of Appointment Setting Training

Understand the key points to be aware of when making appointments and gain the skills appropriate for the telephone/online meetings.
Participants will be able to reflect on their current skills by looking at previous success and failure examples.
Learn how to create a script that will gain more appointments with the customers or clients.

Training Objectives

1. Learn What Kind Of Talk Skills and Understandings Gain More Appointments

All the detailed points are broken down into a flow chart so that participants can understand what is important when making appoitnments. Furthermore, they will also learn about the right way of thinking when making appointment setting calls.

2. Reflect on all the past appointment setting calls one has made

Participants will review their understanding of the key points of the talk flow and work related to the appointment setting calls. Furthermore, participants can improve their skills by sharing what they learned.

3. Create a talk script to gain the necessary skills for appointment setting calls.

By creating a script, participants can imagine a business role play that creates the necessary skills to create meeting appointments.

Estimated Training Duration

3 hours (subject to change)

Appointment Setting Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The basic understanding on making business appointments	[Goal] Deepen the basic understanding related to making appointments through the phone
1. The basic understanding on making business appointments	Opening work: Looking at the current state Check what is necessary to make an appointment Check whether the mission spirit exists Is the list of phone making appointment in high quality Is the talk script in high quality
2. The ability to gain appointments	[Goal] Gain the skills to make more appointments
2. The ability to gain appointments	Work: Identify the current method of appoinment setting Self-Introductions [Important: Make the first 10 seconds about yourself by clearly stating your name and the company you represent.] Explain the purpose of the appointment [as a way of gathering information] Work:List the client/customer's benefits from the appointment Set the date and time (1st time),Tell them about the positive situation and make them imagine a good future[Elicit the image of the other party with "if"]. Set the date and time (2nd time) [How to take a refusal well] / Work: Think about how to convince to change client's/customer's refusal Setting a schedule (3rd session) [Setting an appointment by choosing between two options]. Work: Identify areas for improvement
3. Increase the probability of securing an appointment	[Goal] To make a point to further increase the certainty of getting an appointment.
3. Increase the probability of securing an appointment	Stop talking in a way that will not lead to setting an appointment Increase the probability of creating appointments [Skill Based / Mind Point Based] What to do when asked budget related questions.
4. Role Playing	[Goal] Prepare applicable skills through role playing
4. Role Playing	Work : Creating a talk script Role Play : Gain an appointment Work : Brush up your talk script

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

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Appointment Setting Training Participant Requirements

No particular requirements

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

I would like to know how much the Appointment Setting Training course cost.: Click here to get a quotation in 10 seconds.

Does the Appointment Setting Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.