HORENSO Business Communication Half-Day Training

Empower your team with essential communication skills in a half-day intensive training

This intensive training course will equip your employees with the fundamentals of communication in the Japanese business environment. Through this course, your team members will gain the knowledge and skills to effectively implement the Ho-Ren-So approach (Report-Inform-Consult) in a concise and focused manner. The Ho-Ren-So method ensures smooth project execution by effectively preventing mistakes, reducing misunderstandings, and reducing errors.

Reskill’s Service Commitment

Full Preparatory Support

We provide comprehensive support before, during, and after the training session to ensure a seamless experience for our clients. Training materials will be delivered directly to your office in advance, at no additional cost, ensuring the smooth, efficient, and enjoyable process.

Flat Rate Pricing

Guided by the principle of "Train more. Pay less," our courses are offered at a clear and fixed price with no limit on the number of participants. This approach extends even to customized, instructor-led, in-company training programs, enabling organizations to create an optimal training environment while maintaining budget clarity.

Online Training Options

To meet the diverse needs of our clients, we offer flexible training formats at no extra charge. Whether you prefer in-class sessions, online training, or a hybrid approach (partially web-based), we are here to accommodate your preferences. Please don’t hesitate to contact us to discuss the format that best suits your requirements.

Training Code: 100655   Information updated:

HORENSO Business Communication Half-Day Training Goals

This training provides a concise and comprehensive understanding of the essential skills for effective communication in the workplace, including the whole Ho-Ren-So cycle (receiving instructions, reporting, informing, and consulting).

Who Benefits the Most

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Ideal for new hires, project managers, or anyone who wants to improve communication and collaboration within the team.

Result of HORENSO Business Communication Half-Day Training

  1. Understand the perspective of those who receive Ho-Ren-So communications.
  2. Learn how to tailor your Ho-Ren-So approach to different individuals and situations.
  3. Ensure that your Ho-Ren-So messages are clear, concise, and actionable.

Training Objectives

1. Understanding the Ho-Ren-So approach from the perspective of customers and employees

Employees will learn the importance of information sharing in the Japanese business environment and understand what is expected by others.

2. Using the Ho-Ren-So approach to receive instructions effectively

To carry out work smoothly, it is essential to receive instructions properly. By extracting the necessary information to proceed with the work, subsequent Ho-Ren-So becomes meaningful and lead to better outcomes.

3. Learning specific methods for reporting, informing, and consulting

Employees will learn when, what, and how to communicate effectively. This will enable them to use Ho-Ren-So as a communication tool to facilitate smooth workflows.

Estimated Training Duration

3 hours (subject to change)

HORENSO Business Communication Half-Day Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. The importance of business communication (Ho-Ren-So approach) [Goal] Understanding the basics of business communication
  • [Ice-breaker] Reflecting on your own communication style
  • What is Ho-Ren-So? [Effective teamwork communication/Importance of using the Ho-Ren-So approach]
  • Clear communication [Fundamentals of logical speaking/5W2H framework]
2. Receiving directions [Goal] Learning how to receive directions effectively for conducting business
  • The importance of receiving directions
3. Reporting [Goal] Practicing the timing and methods for delivering appropriate reports
  • Reporting in businesses [Basic principles of reporting/Types of reports]
  • Interval report/Problem report/Result report
  • [Exercise] Report to the supervisor
4. Consultation [Goal] Developing appropriate self-reliant consultation skills
  • Maintain the quality and speed of your work
  • Points to consider when seeking advice or consultation
  • Consultation communication
  • [Exercise] Consider how to consult
5. Contacting [Goal] Understanding methods of sharing information for a specific purpose
  • Points to consider when making contact
  • [Exercise] Reflection and awareness (use of time)

Training Cost

We offer comprehensive customizable training programs for your entire team at a fixed rate, regardless of the number of participants. Whether you need in-class, online, or hybrid training, we can accommodate your specific needs without additional charges. Our pricing model ensures transparency and flexibility, allowing for last-minute adjustments without extra costs.

HORENSO Business Communication Half-Day Training Participant Requirements

No special requirements are required

Area

We offer a variety of instructor-led training programs in Singapore, both online and in-person.

Frequently Asked Questions

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Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.
Online and partially web-based courses are both available upon request.

List of Frequently Asked Questions>

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