Training Program List

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Basic Training for New Managers [Gain Basic Management Skills]

This training will develop the skills necessary for a management position. The course will cover management basics, including how to manage and work with coworkers effectively, as well as labor management and mental health in the workplace.

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Professional Phone Etiquette Training [Raising customer satisfaction]

The objective of this training is to improve customer satisfaction by raising the level of quality of telephone answering that occurs on a daily basis. Since the telephone is a direct interaction with the other party, improving telephone skills is expected to have a positive impact on improving a company's image and building a relationship of trust with customers.

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Customer Satisfaction Training [Win the hearts of customers]

In this training, as the first step to increase customer loyalty, participants will learn the importance of customer satisfaction and improve customer service techniques. For customers, the staff who they interact with will always represent the entire company, regardless of each representative's individual level of experience. Through the training, participants' customer service skills will improve and they will gain the ability to provide highly satisfying customer service in any situation.

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Basic Communication Training [Building Good Human Relations]

This course will equip participants with the essential communication skills needed to excel in today's workplace. Through hands-on exercises, participants will learn how to communicate confidently and effectively with colleagues and clients alike to build trustworthy relationships.

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Basic Facilitation Training [Motivate your team]

In this training, participants are trained to learn the basics of the facilitation process and to be able to carry out meetings effectively. As a facilitator, you will learn how to handle and guide the discussions and gain the ability to understand potential issues and how to deal with them, as well as learn tools and frameworks that are useful for the smooth progress of meetings.

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Assertive Communication Training [Achieving Good Human Relations]

In this training, participants will learn how to assert themselves in a respectful and stress-free manner. Most jobs involve communication with people, and assertive communication assists employees in ensuring there are no misunderstandings and help to create more positive working environment.

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Team Building Training [Build high-performing team]

This training aims to equip participants with the fundamental knowledge needed to understand the team growth process and the importance of effective leadership for both the team and the entire organization. It also helps to set an effective team purpose, create a safe working environment where everyone can thrive, and guide the team toward achieving common goals to become a high-performing unit.

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Presentation Skills Training [Basic Course]

In this training, trainees will learn the skills required for a good presentation that "conveys information the audience wants to know in a clear manner," which is the most essential goal of a presentation. Even for presentation beginners and those who are not good at it will be able to identify their issues and improve their skills confidently after taking the course.

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PowerPoint Presentation Training Basic Course

In this training, participants will learn presentation basics and how to create documents in PowerPoint. First, participants will learn the presentation basics, then learn how to create effective materials. Participants will learn the entire process from creating to presenting, which can be applied to their work immediatly.

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PowerPoint Presentation Training [Design Course]

participants will learn how to effectively present and convey the concept, font (text), text (sentences), colors, and graphs. Participants will then learn the importance and significance of the supportive materials and learn techniques to utilize them so that they can accurately convey and deliver their ideas. This course does not rely on the individual's sense of design, instead, it is a methodical approach to creating effective presentation designs.

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Self-Care Training [Handling stress through self-compassion]

This practical training empowers organizations to address mental health challenges in the workplace. Self-care is a critical skill for individuals in today's fast-paced world. This training helps participants develop a deeper understanding of self-care and mental well-being, and equips them with practical tools to maintain and improve their mental health.

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Mindfulness Training [Boost Employee Performance]

Mindfulness training also enhances creativity, innovation, and interpersonal interactions. Participants will learn how to cultivate healthy workplace relationships and collaborate effectively, leading to better results for themselves and their teams.

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Anger Management Training [Controlling your anger]

In this training, participants will analyze and understand ways to control strong negative emotions such as anger. Problems will occur in any work environment where employees let their emotions take control of them. Problems like this can be prevented with anger management. Furthermore, this session will lead to a positive environment for employees.

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Risk Management Training [Mitigating Risk, Securing Success]

In this training, participants will delve into the intricacies of risk management. As businesses navigate today's complex landscape, it's imperative to be prepared for a wide range of risks. Anticipating potential threats and proactively developing response strategies, particularly for high-impact risks, is essential. This training will provide a comprehensive overview, covering topics from risk identification to response plan development

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Harassment Prevention Training [Strengthen the communication between employees]

By analyzing specific examples of sexual and power harassment, participants will develop a clear understanding of behaviors that can be perceived as harassing. Additionally, they will learn essential skills and mindsets to cultivate a workplace culture where everyone feels safe and respected.

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Compliance Training [Raise awareness of compliance amongst employees]

This training program ensures that each participant is acutely aware of and ensures compliance in the workplace. During the training, participants will review case studies on the serious implications of compliance breaches. By reviewing and understanding the consequences, it will encourage participants to be more responsible for their actions and behaviors in the workplace.

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Coaching Training [Learning how to effectively coach employees]

In this training course, participants will learn the coaching skills needed to cultivate engaged employees who can think and act independently. In order to tackle the issue of high turnover rates nowadays, it is important to review the training policies. By understanding the current situation of employees and acquiring effective coaching skills, participants will be able to fix employee turnover issues and improve overall productivity.

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Writing Skills Training [To deliver messages clearly]

In this training course, participants will acquire the composition skills appropriate for each genre and information. The key to effective writing is to know how the reader feels. Through mock practice, participants will acquire the skills to write clear and effective sentences quickly.