Training Program List

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Performance Appraisal Training

This training delves into the intricacies of the performance management cycle—goal setting, evaluation, feedback, and development. Participants will gain a comprehensive understanding of each phase, fostering both performance excellence and employee satisfaction. The curriculum is designed to solidify foundational knowledge in goal setting and evaluation while equipping evaluators with practical strategies to address potential challenges.

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Interview Skills Training for Hiring Managers

In today’s competitive hiring market, it's happening more frequently than you might think. Why? Like many other challenges, it often comes from a lack of experience and practice. This training is specifically designed for hiring managers and those involved in the interviewing process to enhance their interview assessment skills and their ability to communicate the company's attractive points to candidates effectively. By focusing on these two key aspects, trainees will be able to improve their skills through engaging in practical exercises and role-plays.

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Unconscious Bias Half-Day Training

This training helps participants become aware of and address unconscious biases that are prevalent in the workplace. By understanding these biases and learning practical strategies, participants can improve communication and collaboration.

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Kaizen - Improving Business Processes Training

This training equips participants with the know-how to effectively implement process improvements, something often overlooked until it becomes - necessary, or too late. Delve into the underlying reasons for the need for improvement, learn to generate ideas for boosting efficiency, develop plans, and analyze current operations.

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Hotel's Hard Claim Training

This comprehensive training program is designed for hotel employees at all levels, equipping them with the skills to effectively address challenging complaints. By focusing on practical techniques and real-world scenarios, we help participants develop valuable skills and confidence in their ability to resolve customer issues.

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5S Training for the Hospitality Industry

This training program is designed to equip hospitality professionals with the knowledge and skills necessary to successfully implement and sustain 5S practices in their workplace. By addressing common challenges faced by the hotel industry, such as staffing shortages and the demands of daily operations, this course will provide participants with practical strategies to cultivate a culture of continuous improvement, reduce waste, and enhance operational efficiency.

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Customer Satisfaction Training for the Hospitality Industry

This training program is designed to equip hospitality professionals with the knowledge and skills needed to enhance customer satisfaction and foster long-lasting relationships with guests. In today's competitive hospitality landscape, with increasing inbound tourism and diverse customer needs, it is more critical than ever to cultivate a loyal customer base.

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Hotel Industry Business Etiquette Training

This training equips hotel staff with the necessary fundamental knowledge and skills to deliver exceptional customer service. From basic etiquette to handling difficult situations, our program covers all aspects of hotel hospitality. Through engaging in case studies and role-playing exercises, participants will gain practical experience that can be immediately applied in their daily work.

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Half-Day Harassment Prevention Training [Intensive Learning in Half a Day]

This training provides a comprehensive understanding of harassment and its prevention in a half-day session. Through various case studies, participants will gain how to identify and avoid perpetuating harassment, fostering a safe and respectful work environment.

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Effective Delegation Training [Empowering your team and reclaiming your time]

This training is designed for companies leaders and managers to equip them with effective delegation methods that achieve team growth and improve productivity. It focuses on how leaders should delegate tasks to their teams to achieve organizational growth and increased productivity.

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In-Basket Training [Improving case processing skills]

Through in-basket exercises, participants will improve their judgment in various situations. Starting with a timed, multi-case activity, they will identify their current strengths and areas for development. Participants will learn key principles for effective responses and sound judgment, enabling them to handle cases effectively even under pressure. This program hones both management skills and decision-making abilities.

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Team Time Management Training for Managers [Improving Team Productivity]

This training provides managers with practical tools and techniques to enhance team productivity through effective time management. Through hands-on exercises, they will learn concrete approaches to managing team members' time and providing clear direction.

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Understanding Microaggression Training

This training program provides a comprehensive understanding of microaggressions, including why they exist and how to prevent them. While microaggressions are usually unintentional actions or words, they can still cause significant inconvenience to people around and even damage a company's reputation. This training will equip participants with the necessary tools to identify microaggressions, handle them effectively, and foster a positive working environment.

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Teaching and Coaching Training [First step in employees’ development]

This training develops essential leadership skills for empowering teams. Participants will learn the distinctions between teaching and coaching, and how to tailor training delivery based on team member personal characteristics. By acquiring practical skills, including providing specific instructions, creating effective reports, and conducting constructive performance reviews, participants will enhance communication and build strong team relationships.

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Shared Leadership Training [Encourage members to demonstrate their initiative]

Is Your Team Ready to Lead? In a world of constant change, every team member needs to be a leader. This training program cultivates essential leadership skills, empowering your workforce to take initiative, solve problems proactively, and contribute to a more innovative and productive team.

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Logical Thinking (Extract essence & communicate clearly)

This training program focuses on acquiring problem-solving and communication skills through logical thinking, which is essential for ensuring the audience understands and accepts the points of the speakers. Through concrete examples, participants will understand why logical thinking is necessary. Following this, they learn problem-solving processes and frameworks. Furthermore, practical exercises are included, allowing them to organize key points for effective communication.

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Fundamental information security training

This training focuses on learning about the various security vulnerabilities and risks inherent in information system operations, and acquiring the knowledge necessary for concrete countermeasures. It covers not only the measures that information service providers should take but also those that users should implement.

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Python fundamentals intensive training

Designed for programming beginners and professionals, this training provides a solid foundation in Python programming. Through a blend of lectures and hands-on exercises, participants will immediately apply their learning and gain practical experience.