Training Program List

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Customer Service Success Basic

Customer service isn't just for those in service industries anymore. In today's world, it's a crucial skill for most business professionals. Whether navigating negotiations or building client satisfaction, providing a high level of customer service is the key to unlocking stronger relationships and success. Do you ever feel awkward during a meeting or wish you understood the customer’s satisfaction better? This video course empowers you with the skills to build positive interactions and elevate partner and client experiences. Enroll today and unlock your customer service superpowers!

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Kaizen Business Improvement

Dive into the world of Kaizen, the modern approach to continuous improvement, and learn how to implement it within your organization. This video-based journey will equip you with the knowledge and tools to set clear Kaizen goals, analyze your current operations, generate impactful solutions, and execute them effectively, ultimately boosting your organizational efficiency.

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Risk Management

This e-learning video course will provide you with a comprehensive understanding of the nature of risk and how it affects organizations. Learn how to manage, prevent, and prioritize risks. Gain insights into establishing a risk management program in your workplace to protect your organization’s and customer’s interests.

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Management Basic

With this video course, you will gradually learn about the manager's role, essential competencies, and strategies to meet company expectations. Acquiring business knowledge will not only contribute to your success as a manager but also lead to an immediate improvement in your performance. Elevate your capacity to address business challenges by uncovering best-practice management approaches and cultivating new skills.

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Team Development Training

Elevate your team performance with our team development training. Participants will delve into the fundamental aspects of team development, exploring topics ranging from the necessity of team development, to creating a safe and supportive environment for continuous growth. Learn how to develop members at different stages, and why avoiding a silo mentality is critical. Through interactive exercises, case studies, and discussions, participants will gain practical insights and strategies to effectively develop their team members and achieve organizational objectives.

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New Employee Basic Training [Intensive Course]

This training program aims to prepare young employees to thrive in the workplace. Participants will gain insights into the key differences between student and professional life, cultivate a serious approach to work, and learn effective strategies for task management, reporting, communication, and meeting etiquette. Additionally, they will explore strategies for balancing work and life and navigate the challenges of the professional world.

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Japanese business etiquette training for foreign employees [Acquiring cultural competence]

This training program is designed to equip your international team members with a comprehensive understanding of the nuances of modern Japanese business etiquette. These skills can be put into practice right away, helping your team navigate the workplace with confidence.

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Enhancing B2C Sales Skills Training [Effective strategies to improve sales performance]

This training program is designed especially to empower salespeople with the exceptional skills and knowledge to outshine competitors and consistently close deals. By delving into the key distinctions between high-performing and underperforming salespeople, participants will evaluate their current situation and grasp the essential mindsets and techniques to drive continuous improvement. The interactive role-playing exercises will allow participants to practice the training content, ensuring that their newfound knowledge becomes part of their sales toolkit.

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Enhancing Sales Skills Training [Boost your sales team's skills and increase their success]

This comprehensive training program is designed to equip sales teams with the essential skills and techniques they need to excel in today's competitive landscape. By enhancing communication skills and mastering proven sales strategies, your salespeople will be equipped to forge stronger customer relationships, increase customer lifetime value, and ultimately drive significant revenue growth for your business.

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Diversity Training: 1.5-hour edition [Creating a safe work environment]

This 1.5-hour training session provides an introduction to the fundamentals of DEI. Participants will learn to embrace differences, and develop an understanding of appropriate approaches for interacting with individuals from diverse backgrounds to foster respectful working relationships l. Through interactive exercises, participants will assess their own understanding of DEI, identify areas for personal growth, and broaden their perspectives.

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Harassment prevention training: 1.5-hour seminar-style edition [Understanding key points]

This 1.5-hour seminar-style training focuses on the two most prevalent forms of harassment: sexual harassment and power harassment. By delving into the key aspects of these issues, participants will gain a comprehensive understanding of harassment prevention within a short timeframe. This training serves as a valuable first step towards fostering a harassment-free workplace culture.

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HORENSO Business Communication Half-Day Training

This intensive training course will equip your employees with the fundamentals of communication in the Japanese business environment. Through this course, your team members will gain the knowledge and skills to effectively implement the Ho-Ren-So approach (Report-Inform-Consult) in a concise and focused manner. The Ho-Ren-So method ensures smooth project execution by effectively preventing mistakes, reducing misunderstandings, and reducing errors.

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Idea Generation Training

Elevate your team's ability to generate innovative solutions and tackle complex challenges with this practical training program. In today's dynamic business landscape, creativity is no longer a luxury, but a necessity. This training equips your employees with a powerful toolkit to unlock their innovative potential and drive positive change within your organization.

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Business Game Training [Enhancing team business skills and overall understanding]

This unique training program utilizes business games specifically designed to enhance a wide range of business skills, fostering a comprehensive understanding of business operations and cultivating an optimization mindset. Through the engaging and interactive nature of these games, participants can experiment with various strategies and approaches, even those that may not be feasible in real-world scenarios, gaining valuable insights from both successes and failures.

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Business Game Training [Enhancing team communication]

In this training program, participants will engage in business games that incorporate elements of "communication" and "collaboration" as they are encountered in real-world work. By navigating these games, participants will be placed in situations where they need to apply their communication skills to build relationships with both team members and external partners.

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Phone etiquette training for new employees

The Phone Etiquette Training for New Employees equips participants with the essential skills to navigate business phone calls with confidence and professionalism, ensuring a positive and memorable first impression.

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Lateral Thinking Training [Cultivating creative thinking]

This comprehensive training program delves into the world of lateral thinking (horizontal thinking), empowering participants to achieve their goals from fresh and unconventional angles. Step away from standardized approaches that rely on past experiences and success formulas, and embrace a mindset that fosters innovative solutions and groundbreaking ideas.

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Team Management Training for Managers [Strengthening Essential Skills]

This training program focuses on equipping managers with the essential skills to lead their teams and achieve results in today's dynamic business environment. With a particular emphasis on people management, participants will learn how to effectively address conflicts that may arise within or outside the team.