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Does the Assertive Communication Trainingcourse include practical content?

Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Assertive Communication Training course available online?

Online and partially web-based courses are both available upon request.

Corporate Training Home > Skill-Based Training > Communication Training > Assertive Communication Training > Assertive Communication Training [Achieving Good Human Relations]

Assertive Communication Training [Achieving Good Human Relations]

Learn assertive communication skills and improve productivity at work

In this training, participants will learn how to assert themselves in a respectful and stress-free manner. Most jobs involve communication with people, and assertive communication assists employees in ensuring there are no misunderstandings and help to create more positive working environment.

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3 Keys Features of Reskill Training

Full Preparatory Support

You will receive support not only during the training, but also prior to it. A complete set of training material and equipment will be delivered to you by mail beforehand. This will allow you to receive high-quality training with minimum preparation time.

Flat Rate Pricing

With the concept of "More Training", we make the courses available at a clear fixed price, even for a customized single-company training program that provides an excellent training environment.

Online Training Options

We offer various training formats with no additional charge, whether it be in-person, online, or a hybrid of both(partially web-based). Please feel free to contact us regarding your needs.

Training Code: 100059 Information updated: 2024/12/12

Training Participants Who Benefits the Most Training Outcomes 3 Features Training Curriculum Training Duration Training Cost Requirements

Assertive Communication Training Goals

Understanding how assertive communication can help build strong workplace relationships while reducing stress. Through various role-playing scenarios, participants will practice these skills in different situations and apply them to their work

Who Benefits the Most

Young employees Mid-level employees Manager

The following is a general list of target participants for the training and can be adjusted upon review. Please contact us regarding your needs.

Companies seeking to improve workplace communication

Assertive communication helps organizations strengthen internal cooperation.

Managers seeking to strengthen communication with their team

Assertive communication helps managers provide effective instructions and guidance to their staff. This training course is a popular choice for managers across many companies.

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Result of Assertive Communication Training

Maintain a respectful and assertive communication style with colleagues.
Communicate ideas better in a stress-free manner.
Work more efficiently and productively by reducing communication gaps and miscommunications.

Training Objectives

1. Understand the essence of communication

This training equips individuals with practical skills to communicate effectively, resolve conflicts peacefully, and create a more harmonious workplace.

2. Acquire speaking and listening skills

By understanding the fundamentals of communication, participants will gain a deeper appreciation for its importance in building strong relationships and fostering a positive work environment.

3. Learn how to work with different personality types

With our multiple role-playing scenarios, trainees will gain practical assertive communication skills in dealing with different personalities and be able to apply those skills to their job right away.

Estimated Training Duration

6 hours (subject to change)

Assertive Communication Training Curriculum

Other training content can be incorporated into the curriculum upon request at no additional charge.

1. Assertive Communication Fundamentals	[Goal] Understand the basics and necessity of assertive communication
1. Assertive Communication Fundamentals	Ice breaker - Current challenges. What is assertive communication? [expressing oneself while respecting others.] The benefits of being assertive. Communication mindsets [Integrity/Equality/Frankness/Self-responsibility.] Self assessment [Identify your communication patterns using a checklist.] Understand different types of communication [Assertive/Aggressive/Passive.] Key assertive communication skills [Listening/Speaking.]
2. Active Listening	[Goal] Learn how to listen assertively to others
2. Active Listening	Active listening [What is active listening?/Appropriate attitude when listening others.] Self-assessment exercise - “Are you good listener?” Active listening skills [Behavioral engagement/Body language/Eye contact/Vocal qualities/Verbal tracking.] Basic active listening techniques [Paraphrasing/Summarizing/Encouraging/Reflecting Feelings/Questioning.] Questioning techniques [Close-ended questions/Open-ended question/Improving the effectiveness of your conversation.] Group work - active listening practice.
3. Assertive Speaking	[Goal] Understand how to organize your thoughts and communicate them to others assertively
3. Assertive Speaking	The importance of effective communication [Effects of taking the other person's perspective.] DESC method [What is the DESC method?/How to organize what you want to say/Example of DESC communication.] Use I-messages in communication [I-message and YOU-message.] Exercise - Practicing I-Message/Exercise - Practicing the DESC method [With junior employees/With senior employees/With your boss/Complaints from members.] Request/Convey different opinions [Making requests effectively/Convey communicating different opinions (disagreement).] Case study - Communicate assertively with team members. Preventing miscommunication [Adjust your communication style to others.]
4. Quality of Relationships	[Goal] Learn how to interact with others to improve the quality of relationships
4. Quality of Relationships	The importance of relationship quality [A core theory of success.] Strengthening relationships with team members [Utilizing the PDCA cycle and communicating assertively with colleagues.] Mini task - Analyzing your team's relationship. Strengthening relationships with team members for managers [Delegate/Encourage/Correct/Teaching.] Exercise - Applying the knowledge you have gained to your own team.
5. Practicing Assertive Communication	[Goal] Put the assertive communication skills you have learned into practice
5. Practicing Assertive Communication	Case studies based on real-world situations Case 1 - How to decline a request from your boss assertively. Case 2 - A chronically late employees. Practicing assertive communication for the workplace [Start with small talk.] Exercise - Applying insights and action

Training Cost

We provide tailored training programs for an entire company at a fixed rate. We will send you a quotation based on estimated training duration and number of participants.

The number of participants, training content and training formats can all be adjusted afterwards with no additional charge.
Last minute changes can be made with no additional charge.

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Assertive Communication Training Participant Requirements

Teams that want to improve communication and productivity

Area

We offer training either online or in-person training within Singapore.

Frequently Asked Questions

I would like to know how much the Assertive Communication Training course cost.: Click here to get a quotation in 10 seconds.

Does the Assertive Communication Trainingcourse include practical content?: Yes. The course is designed to meet the needs of our clients and teach skills that can be put into practice right away.

Is the Assertive Communication Training course available online?: Online and partially web-based courses are both available upon request.

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Related Training Information

This page is about Assertive Communication Training course planned for a single company. Please see below for other training courses and related training programs.